Support

NitroRCX.com has extended our customer service hours in order to serve you better. We are available Monday through Friday, 9:00am to 7:00pm Pacific Standard Time. If you have a question regarding our product and its functionality, you can contact us through the following solutions:

• Instant Live-Chat
• RCDiscuss.com (Free Lifetime Expert Tech Support)

NitroRCX.com
13240 Amar Rd.
City of Industry, CA 91746
USA
Phone: 1-626-968-9860
Fax 1-626-968-9830
Our sales office is open:
9 AM Noon to 7 PM Pacific Time
Monday-Friday (Excluding Holidays)

Live Chat 9AM to 12PM PST

Whether you have question about our product or need support with your purchase, our friendly staffs in the Live Chat department can be a great assistance to you!
We have answers for sales question,product informations, order status, shipping information,VIP customer treatment, wholesale and dealer and much much more! Use our live chat if the phone is too busy for you.

During peak times all of our sales agents may be busy helping customers. Please leave a voice mail if you don't get an answer and if the call is during business hours we will return your call promptly.

Contact Nitro RCX via email at sales@nitrorcx.com regarding any sales inquiry or support@nitrorcx.com concerning order status or problems with your order. *Please ensure that if you are running an email spam filter that you set permissions to allow emails from us. (sales or info at our domain dot com) We cannot respond to you if your filter will block our return emails.
Important Notes: Although most emails are answered within a few hours, please allow up to 1 full business day (holidays and weekends excluded) for a response.

Forum Support - The best support for beginners!
RCDiscuss.com
Official Online Support Forum hosted by RCDiscuss.com
PROVIDING FREE ONLINE-TECH SUPPORT & EXPERT ADVICE FOR NEWBIES!
Resolve any technical or customer service issue.
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